Privacy Policy

GameX.gg understands that you care about your privacy and we are committed to being transparent about how we collect, use, store, and share your Personal Information.  This privacy policy (“Privacy Policy”) describes the information we collect about you, how it is used and with whom it is shared and explains the rights and choices you have to control how we handle your Personal Information.

Our Privacy Policy describes:

  • Personal Information We Collect
  • How Your Personal Information Is Used
  • How We Share Your Personal Information
  • Cookies, Web Beacons, and Similar Technologies
  • Your Choices
  • How We Protect Your Personal Information
  • Your California Privacy Rights

Services and Scope.

In this Privacy Policy, “GameX.gg,” “we,” or “our” means GameX.gg. “Website(s)” means GameX.gg operated websites and mobile applications.

This Privacy Policy applies to information GameX.gg collects about you through our Websites.

Unless stated otherwise, our Privacy Policy applies to all information GameX.gg collects that is or reasonably could be associated with you, including your online account information (“Personal Information”).  Please read this Privacy Policy before using or accessing the Services. By using our Services, you communicate your understanding and acceptance of this Privacy Policy.

Updates to our Privacy Policy. Our Privacy Policy may change from time to time. We will notify you of changes by posting a revised version of the Privacy Policy on this website and updating the “Effective Date” at the top of the Privacy Policy. You should check this website periodically for updates. If we make material changes to the Privacy Policy, then we will provide notice through our Services or by other means, as legally required  You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Privacy Policy means that the collection, use and sharing of your Personal Information is subject to the updated Privacy Policy.  If you object to any changes, you may close your account and discontinue use of the applicable Services.

Personal Information We Collect

Information You Provide to Us

We receive and store any information you enter on our Websites or provide or use in connection with our Services. You can choose not to provide certain information, but this will limit your ability to purchase products offered on the Websites, or to take advantage of some features, promotions, or other Services.

·Contact and Registration Information: Such as your name, contact information, email address, username and password.

·Transaction Information: Such as your purchase history, payment card information, billing and shipping addresses, and other information related to your transaction.

·Website Interactions: Information about your product searches, wish lists, gift, lists, or alerts or notifications that you choose to create on our Websites.

·Questionnaires, surveys, or contests: Information you provide when participating in competitions, surveys, or contests that GameX.gg may run from time to time.

·Content you post to our Websites: Comments or products reviews that you post to our Websites, forums, and discussion areas.

·Other information you provide: Such as photos or avatars that you upload to your online profiles.

Information We Collect Automatically

We and our affiliates, service providers, and select businesses with whom we have marketing relationships, may use technologies such as cookies, beacons, tags, and scripts, to analyze trends, administer our Websites and improve functionality, and to gather general demographic information about our user base as a whole. Such information may include:

·Device Information: including your IP address, browser information, device type, and device IDs.

·Usage information: Browsing behavior on our Websites, such as URL information, clickstream information, and date/time stamps.

·Location Information: GPS, Wi-Fi, and Bluetooth information collected from mobile devices as you move through or near our stores.

How We Use Your Personal Information

We use your Personal Information to provide, support, personalize and develop our Services. In particular, we may use your Personal Information:

  • To Provide Our Services
    • provide products and services that you request;
    • enable subscription services or activations;
    • facilitate contest participation and to provide rewards or gifts as part of surveys or questionnaires, where applicable.
  • To Market and Advertise to You
    • send you email updates, newsletters, promotions, surveys, and direct mailings;
    • manage your participation in events and sweepstakes;
    • communicate with you about our products and services;
    • publish customer testimonials or photos;
    • analyze our marketing strategies and trends regarding your use of our website or social media channels;
    • improve the effectiveness of our marketing campaigns; and/or
    • to send follow-up communications thanking you for your business or inquiring as to your satisfaction.
  • To Administer Our Brands
    • register and manage your account;
    • track the efficacy of our website and help us learn more about our visitors’ and customers’ shopping behavior; and/or
    • improve our website experience, including for troubleshooting and maintenance purposes.
  • To Secure our Services
    • protect against error, fraud, unauthorized transactions, claims and other liabilities;
    • manage exposure to risk from unauthorized users;
    • enforce the terms of use on our site; and/or
    • comply with applicable legal mandates, our policies, or industry standards.
  • To Provide Customer Service to You
    • provide customer service when you need help and/or to improve customer experiences;
    • provide status updates on your order;
    • inform you about release date changes; and/or
    • provide you with more information about an order.
  • For any other purpose not listed here, with your consent.

In addition to the above purposes, we may collect and summarize customer and visitor information in a non-personal, aggregate format for any purposes, including statistical or research.

How We Share Your Personal Information

We may share information we collect with our business partners, advertising companies, and other third parties for the purposes described in this Privacy Policy. As explained in greater detail below, we may disclose certain categories of Personal Information with the types of entities set forth in this section for business purposes (as defined by applicable law) or as required by applicable law:

Service Providers. We may share your Personal Information with third parties to perform services on our behalf such as email distribution, sending marketing communications, servicing products, maintenance of your account, conducting research surveys, verifying and validating information that you have provided to us, delivering products, third-party advertising, and providing customer support services. Third parties will only have access to your Personal Information as reasonably necessary to perform these tasks on our behalf and are not permitted to disclose or use it for other purposes.

Affiliates and Marketing Partners: We may use the information that you provide us, or that we collect about you, in connection with the promotion of our products and services and those of our affiliates, including by sending or providing you with offers or promotional information. If you accept an offer from one of our third-party marketing partners, we may share your contact information with them.

Links to Third Parties.  Links to third-party websites are provided as a convenience to you. Once you leave our website, we neither control nor have responsibility for third-party sites, their content, or their privacy practices. We encourage you to read the terms and conditions and privacy policy of each third-party service that you access or utilize. Some of our pages utilize framing techniques to serve content from our partners while preserving the look and feel of our website. Please be aware that you are providing your Personal Information to these third parties and not to one of our websites.

Sale or Transfer of Business or Assets. Your Personal Information may be transferred or disclosed to a purchaser or prospective purchaser in the event of a sale, assignment, or other transfer of all or a portion of our business or assets.

Legal Disclosure. We may disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you, (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect your rights or safety or that of others, or to protect the security or integrity of our Service.

Cookies, Web Beacons, and Similar Technologies

In addition to the third party uses of cookies described above, we may use cookies and similar technologies (e.g. web beacons, pixels, ad tags and device identifiers) to recognize you and/or your device(s) on, off and across different Services and devices. For detailed information on the cookies we use, the purposes for which we use them, and how to disable them, see below.

  • Cookies. We automatically collect information through the use of cookies. Cookies are small text files stored by your Web browser. Cookies allow us to identify and authenticate visitors, track aggregate behavior, and enable important site features (such as storing items placed in your shopping cart between visits). For instance, we or authorized third parties may use cookies to help maintain to help maintain the integrity of video statistics, prevent fraud and to improve the site experience.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. We use session cookies to maintain your shopping state as you browse through the site. A persistent cookie remains on your hard drive for an extended period of time. We use persistent cookies to maintain your login information so that your cart and login remain available when you return to the site. We also contract with analytics services and third-party advertising companies to collect similar information for specific purposes. The use of cookies by our partners is not covered by this Privacy Policy.

Most browsers will tell you how to manage your cookies, often through the “help” area on your browser’s toolbar. Because cookies allow you to have the benefit of our personalized features, we recommend that you leave them turned on. Disabling cookies for our Websites may impact their usability.

  • Social Media. Our Sites include social media features, such as the Facebook “Like” button and widgets, the “share this” widget, or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Sites. Your interactions with these features are governed by the privacy statement of the company providing it. We may post GameX.gg information on social media sites. Your comments and other reactions will be visible if you respond.

Your Choices

Right to Choose (Opt-Out)

You may choose not to provide information to us, and most Internet browsers offer some controls over the automatic collection of information from your computer. If you choose not to provide certain information, such as that required to make a purchase, then we may not be able to process your orders or inquiries. If we permit you to update any information that we store about you, we may keep a copy of the previous information for our records.

Analytics

Analytics services, such as Google Analytics, provide services that analyze information regarding visits to our websites and mobile applications. They use cookies, web beacons, recorded interactions and other tracking mechanisms to collect this information. You may use your browser to control how your information is used.  Additionally, you may opt-out of Google Analytics by following this link.

Do Not Track

Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our Services for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals.

Data Retention and Account Closure

If you wish to close your account, we will keep some of your Personal Information after you close your account to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms and Conditions, or fulfill your request to “unsubscribe” from further messages from us. We will retain de-identified information after your account has been closed but will destroy your Personal Information when it is no longer needed for the foregoing purposes.

How We Protect Your Personal Information

Security.  We implement reasonable, appropriate security safeguards designed to protect your Personal Information. However, no method or transmission over the internet or electronic system is completely secure, so there is no guarantee that data may not be accessed, disclosed, altered, or destroyed in connection with a breach of our physical, technical, organizational, or managerial safeguards.

Choosing a Password. When you register as a user and create an online account on our Website, you will be prompted to select a personal password. To maximize your level of protection, you should choose a strong and unique password. You are solely responsible for maintaining the secrecy of your password and any account information.

Your California Privacy Rights

The California Consumer Privacy Act of 2018 (“CCPA”) provides certain rights to residents of California. This section of the Privacy Notice applies if you are a natural person who is a resident of California (“California Consumer”) and uses our Services. This notice supplements the information in the Privacy Policy. Certain terms used below have the meanings given to them in the CCPA.

California Privacy Rights

Without being discriminated against for exercising these rights, California residents have the right to request that we disclose what Personal Information we collect from you, to delete that information, and to opt-out of the sale of your Personal Information, subject to certain restrictions. You also have the right to designate an agent to exercise these rights on your behalf. This section describes how to exercise those rights and our process for handling those requests. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

Right to Request Access to Your Personal Information

California residents have the right to request that we disclose what categories of your Personal Information that we collect, use, or sell. You may also request the specific pieces of Personal Information that we have collected from you. However, we may withhold some Personal Information where the risk to you or our business is too great to disclose the information.

Right to Request Deletion of Your Personal Information

You may also request that we delete any Personal Information that we have collected from you. However, we may retain Personal Information necessary to  (a) protect our business, systems, and users from fraudulent activity, (b) to address technical issues that impair existing functionality, (c) ensure that we or others can exercise their free speech or other rights, (d) comply with law enforcement requests pursuant to lawful process, (e) for our own internal purposes reasonably related to your relationship with us, or to comply with legal obligations. Additionally, we need certain types of information so that we can provide our Services to you.  If you ask us to delete it, you may no longer be able to access or use our Services.

How to Exercise Your Access and Deletion Rights

California residents may exercise their California privacy rights by submitting your request to the following link or contacting us.

For security purposes, we will verify your identity – in part by verifying your email account or requesting certain information from you — when you request to exercise your California privacy rights. Once we have verified your identity (and your agent, as applicable), we will respond to your request as appropriate.  We may not disclose government id or financial account number as such disclosure may create an unreasonable risk to your Personal Information, your account with us, or our business systems. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.

Right to Nondiscrimination

We will not deny, charge different prices for, or provide a different level of quality of goods or services if you choose to exercise these rights.

Sale of Personal Information

Right to Opt-out of the Sale of Your Personal Information.

California residents may opt out of the “sale” of their Personal Information. California law defines sale broadly.  Depending on the [product/services] you use and how you use them, we may have sold, or may in the future, sell (as defined under the CCPA) the following categories of information about you in the last 12 months to catagories of third parties such as data analytics providers, advertising networks:

  • Connection and Usage Data
  • Device Identifiers
  • Geolocation Information

If you would like to opt out, you may do so as outlined on the following page: Do Not Sell My Personal Information

Minor’s Opt-In to Sale

We do not knowingly collect or sell Personal Information from minors under 16 years of age.  To the extent we have actual knowledge that we have collected Personal Information from an individual between the ages of 13 and 15, we will not sell that information without obtaining consent.

Authorized Agents

You may designate an agent to make requests to exercise your rights under CCPA as described above. We will take steps both to verify the identity of the person seeking to exercise their rights as listed above, and to verify that your agent has been authorized to make a request on your behalf through providing us with a signed written authorization or a copy of a power of attorney.

Other California Rights

Shine the Light Disclosure.  The California “Shine the Light” law gives residents of California the right under certain circumstances to request information from us regarding the manner in which we share certain categories of Personal Information (as defined in the Shine the Light law) with third parties for their direct marketing purposes. We do not share your Personal Information with third parties for their own direct marketing purposes.

Right to Remove Posted Information – (California Minors). If you are under 18 years of age, reside in California, and have a registered account with GameX.gg, you have the right to request removal of unwanted information that you publicly post on the GameX.gg Websites. To request removal of such information, you can contact us. Upon receiving such a request, GameX.gg will make sure that the information is not publicly available on our Websites, but the information may not be completely removed from GameX.gg systems.

Information for Nevada Residents

Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. “Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online.

We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law here or contacting us. Please note we will take reasonable steps to verify your identity and the authenticity of the request. Once verified, we will maintain your request in the event our practices change.

Children’s Privacy

Our Services are designed for and directed at people 13 years of age or older. We do not knowingly collect information from children under 13. If GameX.gg learns that a child under the age of 13 has submitted personally identifiable information online, it will take reasonable measures to delete such information from its databases and to not use such information (except where necessary to protect the safety of the child or other as required or allowed by law). If you become aware of any Personal Information we have collected from children under 13, please see “How to Contact Us” for details to contact us.

For additional tips on how to help children stay safe on the Internet, we recommend that you visit the following sites: